About United And Guided
United And Guided is a peer-led, community-based public health agency dedicated to helping individuals and families achieve better health, stability, and independence through whole-person care.
We work alongside you to identify your goals, reduce barriers, and connect you with healthcare, housing, employment, education, and community resources. Our services are person-centered, culturally responsive, trauma-informed, and based on your strengths and priorities.
Choose Your Next Step
Whether you are seeking support for yourself, helping someone else, making a professional referral, or exploring a partnership, United And Guided offers several ways to get started.
Start Comprehensive Needs Assessment
Tell us about your health, housing, family, employment, education, finances, strengths, and personal goals so United And Guided can better understand your needs and identify appropriate services and resources.
Start Comprehensive Needs AssessmentSchedule Day Habilitation Appointment
Schedule an in-person or virtual appointment to discuss employment, education, certifications, housing stability, independent-living skills, and your next steps.
Schedule Day Habilitation AppointmentRefer a Member
Providers, family members, care teams, and community partners may submit a secure referral for someone who may benefit from United And Guided's services.
Refer a MemberSchedule Collaboration Discussion
Providers, health plans, public agencies, schools, housing organizations, employers, and community partners may schedule a discussion about referrals, coordinated care, contracting, warm handoffs, outreach, or service partnerships.
Schedule Collaboration DiscussionWho We Are
United And Guided is a peer-led, community-based public health agency. We provide fee-for-service community health, care coordination, peer support, and family support services designed to help individuals and families improve health, stability, independence, and access to care.
We are not a clinical treatment provider. United And Guided offers nonclinical support, navigation, coordination, education, advocacy, referrals, and warm handoffs — working alongside the healthcare providers, health plans, and community organizations already involved in a person's life, and connecting people to appropriately qualified providers when clinical care is needed.
Our Peer-Led Approach
"Peer-led" means our team includes people who bring their own lived experience to the work — experience with navigating health systems, community challenges, parenthood, recovery, reentry, or other life circumstances our members may be facing. This shared understanding helps build trust and makes it easier for members to be open about their goals and challenges.
A peer-led approach does not replace licensed clinical expertise. Where clinical assessment, diagnosis, or treatment is needed, our team helps connect members with appropriately qualified providers.
Our Whole-Person Care Philosophy
We believe health is shaped by more than medical care alone. Housing, family relationships, employment, education, finances, and community connection all play a role in a person's overall stability and wellbeing. Rather than focusing on a single issue in isolation, our team works to understand the full picture of a member's life and priorities.
From there, we may help coordinate across healthcare, behavioral health, housing, employment, and community resources — working toward goals the member defines, at a pace that fits their circumstances.
Our Commitment to Cultural Responsiveness
Every member brings their own background, culture, family structure, and community context. Our team approaches each person with cultural humility, respecting differences in language, identity, family roles, and life experience rather than applying a one-size-fits-all approach.
Our services are also trauma-informed — built on the understanding that many people we work with have experienced hardship, instability, or systemic barriers, and that support works best when it is respectful, non-judgmental, and paced around the member's own comfort and readiness.
Who We Serve
United And Guided works with a broad range of individuals and families. The examples below are general and do not guarantee eligibility for a specific service.
Individuals and families navigating complex health, behavioral health, or social needs.
Pregnant individuals, birthing parents, fathers, partners, and families preparing for a new child.
People working toward greater independence through employment, education, or daily-living skills.
Providers, health plans, and community organizations seeking a collaborative partner for shared members.
How We Work With Members
The exact experience may vary by service, but generally follows a similar path:
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Reach out or get referred. A member contacts United And Guided directly, or a provider or partner submits a referral on their behalf.
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Share your story. Through a Comprehensive Needs Assessment or an initial conversation, the member shares their health, housing, family, employment, and personal goals.
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Identify appropriate services. The United And Guided team reviews the member's needs and applicable coverage requirements to identify services that may fit.
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Build a plan together. The member and team set goals and priorities that reflect what matters most to the member.
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Ongoing coordination and follow-up. United And Guided may coordinate with providers, agencies, and community resources, and checks in on progress over time.
How We Work With Providers and Community Partners
Healthcare providers, managed care plans, hospitals, behavioral health providers, county agencies, correctional and reentry partners, schools, housing organizations, employers, and community-based organizations may collaborate with United And Guided on shared members.
Collaboration may include submitting a standard referral, coordinating a warm handoff — a direct, real-time introduction between the referring partner, the member, and our team — or scheduling a discussion about outreach, coordinated care, or a broader service partnership.
Overview of Our Service Categories
United And Guided's services fall into four general categories:
Care Coordination and Community Health
Enhanced Care Management, Community Health Worker services, Medi-Cal Peer Support, and behavioral health navigation.
Housing, Employment, and Independence
Housing navigation and Community Supports, Day Habilitation and employment support, and reentry support.
Pregnancy, Birth, and Family Wellness
Doula and birth equity services, the Co-Ed Doula Model, and fatherhood and family support.
Provider and Community Collaboration
Referrals, warm handoffs, collaboration discussions, and service-partnership opportunities for providers and partners.
What to Expect When You Contact Us
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You reach out. Complete the Comprehensive Needs Assessment, schedule an appointment, or submit a referral using the links on this page.
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We follow up. A member of our team reaches out to acknowledge your submission and confirm next steps.
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We talk it through. In an initial conversation, we listen to your situation, questions, and goals.
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We identify next steps together. We share which services may be a fit and what happens next, based on your needs and applicable eligibility requirements.
Frequently Asked Questions
What is United And Guided?
United And Guided is a peer-led, community-based public health agency that helps individuals and families improve health, stability, and independence through whole-person care coordination, community health services, peer support, housing-related support, employment services, family support, and connections to healthcare and community resources.
What does "peer-led" mean?
It means our team includes people who bring lived experience to their work alongside members, helping build trust and understanding. It does not replace licensed clinical care where that is needed.
Does United And Guided provide clinical treatment?
No. United And Guided provides nonclinical, community-based support, navigation, coordination, education, advocacy, referrals, and warm handoffs. When clinical assessment or treatment is needed, we help connect members with appropriately qualified providers.
How do I get started?
You can start by completing the Comprehensive Needs Assessment or scheduling a Day Habilitation appointment using the buttons on this page.
How can providers or community partners work with United And Guided?
Providers and partners may submit a referral, coordinate a warm handoff, or schedule a Collaboration Discussion to talk through a shared member or a potential partnership.
Ready to Take the Next Step?
You may begin with an assessment, schedule a Day Habilitation appointment, refer a member, or schedule a collaboration discussion with the United And Guided team.
Start Comprehensive Needs Assessment
Tell us about your health, housing, family, employment, education, finances, strengths, and personal goals so United And Guided can better understand your needs and identify appropriate services and resources.
Start Comprehensive Needs AssessmentSchedule Day Habilitation Appointment
Schedule an in-person or virtual appointment to discuss employment, education, certifications, housing stability, independent-living skills, and your next steps.
Schedule Day Habilitation AppointmentRefer a Member
Providers, family members, care teams, and community partners may submit a secure referral for someone who may benefit from United And Guided's services.
Refer a MemberSchedule Collaboration Discussion
Providers, health plans, public agencies, schools, housing organizations, employers, and community partners may schedule a discussion about referrals, coordinated care, contracting, warm handoffs, outreach, or service partnerships.
Schedule Collaboration DiscussionService eligibility, authorization, availability, and payment depend on the individual's needs, location, health plan, referral source, applicable coverage requirements, and available funding. Completing an assessment, submitting a referral, or scheduling an appointment does not guarantee enrollment, authorization, coverage, or receipt of a particular service. United And Guided will review available options and next steps with each individual or referring partner.